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Privacy Policy

Who we are

Our website address is www.alltheletters.com

What time of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications);  comments, feedback, and personal profile if you provide it to us through the communication form.

How do we collect information?

We collect personal information you give us such as your name and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect this information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide our Users with technical support;

  2. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages (in the form of newsletters);

  3. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve this website; 

  4. To comply with any applicable laws and regulations.

How do we store this information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to communicate with you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

How do we communicate with you?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via the email address you provided only.

How do we use cookies on our website?

We use Google Analytics as third-party services, placing cookies or utilizing other tracking technologies through Wix´s services, which may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.

How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at claire@alltheletters.com

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at claire@alltheletters.com